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Submitted by Therapist on Friday, Oct 27, 2023

Review Grade: D

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Review Details

What is your role with the treating provider

• I was a client

Client gender

• Female

Client age

• 43 and over

Length of services

• 1-4 weeks

Severity of problem

• Not Severe

Source of referral to provider

• Other Professional

Provider Services

F

Had personal involvement with provider in developing individualized treatment plan.

F

Adequate counseling options to meet individual needs and preferences.

F

Services provided in a consistent and dependable manner.

F

Quality of time spent with provider.

F

Clinical/Medical competency.

F

Treatment effectiveness.

F

Do you feel your treatment was sensitive to your needs as a woman or man?

F

Do you feel the services you received were sensitive to your cultural background?

Practice Features

D

Location and access to services.

C

Clean and well-maintained offices.

C

Offers a safe and comfortable environment.

Staff/Therapist

D

Ability of staff / provider to listen and understand problems.

D

Personal manner, involvement, and care of staff / provider.

D

Confidentiality and respect of client rights as an individual

C

Experienced and well-trained staff / provider.

A

Professional and courteous.

D

Staff / provider readily available to meet clients needs.

D

Communications between staff/provider and other service providers.

C

Effectiveness of individual counseling.

Family

F

Family, significant others, or others were encouraged to participate in clients’ recovery process.

Cost

F

The providers services offered were worth the cost.

Recommendation

D

If you were to seek help again, would you return to this provider.

F

Would you refer a family or friend to this provider.

* N/A - Not Applicable